Privacy Policy

1. Who We Are

wordproblemsolver.org ("we", "our", "the site") is an online tool that helps students solve math word problems with step-by-step solutions. This Privacy Policy explains what information we collect when you use the site and how we use it.

2. Information We Collect

We collect minimal information to operate the service:

• Usage data: Pages visited, time on site, browser type, and device type — collected automatically via analytics tools.
• Problem input: Text you enter into the solver field. This is used only to generate your solution and is not stored or linked to your identity.
• Contact form submissions: If you use the contact form, we collect your name, email address, and message content in order to respond to you.
• Account data (AI-Plus subscribers): Email address and billing information processed through our payment provider.

3. How We Use Your Information

• To generate and display math solutions in response to your input
• To respond to support requests and contact form submissions
• To process payments and manage subscriptions
• To understand how the site is used and improve its performance
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking

We use standard analytics cookies (such as Google Analytics) to understand site traffic and usage patterns. These cookies do not identify you personally. You can disable cookies through your browser settings, though some site features may not function as expected.

We may also use session cookies to maintain your preferences during a visit. These expire when you close your browser.

5. Third-Party Services

We use the following third-party services which have their own privacy practices:

• Payment processing: Billing for AI-Plus is handled by a PCI-compliant payment provider. We do not store credit card numbers on our servers.
• Analytics: We use analytics software to understand site usage. Data is aggregated and anonymized.
• Hosting: The site is hosted on a cloud platform. Your data is processed in accordance with their data protection policies.

6. Data Retention

Problem inputs entered into the solver are not retained beyond the current session. Contact form messages are retained for up to 12 months for support purposes, after which they are deleted. Account data is retained for the duration of your subscription and for a reasonable period after cancellation for legal and billing purposes.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To make a request, contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

This site is intended for general audiences including students. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has submitted personal information through our contact form, please contact us and we will delete it promptly.

9. Security

We use standard security measures to protect the information we collect, including encrypted connections (HTTPS) for all data in transit. No online service can guarantee absolute security, but we take reasonable steps to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact

Questions about this Privacy Policy? Reach us at [email protected].